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Shipping Policy

Shipping Policy

Last Updated: 21/04/2025

At The Ancestors Muse, each item is made just for you. Because our products are created on demand, shipping times may vary depending on your location and the item ordered.

1: Processing Time
 
All orders are processed within 2–7 business days before being shipped. You will receive a confirmation email once your order has been dispatched.
Estimated Shipping Times

  • UK & Europe: 5–10 business days

  • USA & Canada: 7–12 business days

  • Rest of the World: 10–20 business days 

Please note: These are estimated delivery times and may vary due to customs, carrier delays, or unforeseen circumstances.

2: Tracking Information

Once your order is shipped, you’ll receive a tracking link via email. It may take a day or two for tracking to update, especially for international orders.

3: Shipping Rates

Shipping costs are calculated at checkout based on your location and the items in your order.

4: International Shipping & Customs

We ship worldwide. International orders may be subject to customs duties and import taxes. These fees are not included in our prices and are the responsibility of the customer.

5: Delivery Issues

If your order has not arrived within the estimated time, please contact us at [insert your support email]. We’ll be happy to investigate and assist you.

Incorrect Address

Please double-check your shipping address before completing your order. We cannot replace or refund orders shipped to incorrect addresses.

6. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the protection of your personal data, please don’t hesitate to contact us at:

Ancestor’s Muse :


Email: Hello@ancestors.muse.com


We are here to ensure that your experience with Ancestor’s Muse remains safe, secure, and enjoyable.

 

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